Another day, another phrase for me to fall in love with. Picked this one up in a book I'm reading for the healthcare UX book club. (Thanks Julie!) This term comes by way of the assigned reading, Design for Care by Peter Jones. It is fantastic so far.
Dr. Jones refers to "wicked problems", a term from Horst Rittel that Jones describes as "systemic social problems that defy analyical problem solving, are not understandable by any single individual, and have no single best solution." These wicked problems are my favorite ones to talk about.